Terms of Service

1. Acceptance of Terms

By accessing and using the groupreg platform and services (collectively, the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") constitute a legally binding agreement between you and groupreg ("we," "us," or "our") regarding your use of our group registration platform and related services.

2. Description of Service

groupreg provides an online platform that enables users to create and manage group registrations, process payments, and facilitate communication between group organizers and participants. Our Service includes:

• Group creation and management tools
• Registration form customization
• Payment processing and collection
• Participant management and communication
• Fund withdrawal and distribution
• Analytics and reporting features

3. User Accounts and Registration

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Eligibility

You must be at least 18 years old to create an account and use our Service. By using our Service, you represent and warrant that you meet this age requirement.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.

4. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

4.1 Prohibited Activities

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use automated systems to access the Service
• Collect or harvest personal information without consent
• Impersonate any person or entity
• Engage in fraudulent or deceptive practices

4.2 Content Standards

All content you submit through our Service must:

• Be accurate and truthful
• Not violate any third-party rights
• Not contain harmful or malicious code
• Comply with applicable laws and regulations

5. Payment Terms

5.1 Service Fees

We charge a service fee of 3.5% per registration processed through our platform. This fee covers payment processing costs and platform maintenance. The service fee is clearly displayed during checkout and is added to the registration amount.

5.2 Payment Processing

All payments are processed through secure third-party payment processors. We are not responsible for any issues arising from payment processing, including but not limited to:

• Payment failures or delays
• Processing errors or technical issues
• Disputes between users and payment processors
• Chargebacks or refund requests

5.3 Refunds and Cancellations

Refund policies are determined by individual group organizers. We do not guarantee refunds and are not responsible for refund disputes between organizers and participants.

5.4 Tax Obligations

You are responsible for all taxes associated with your use of our Service. We may be required to report certain transactions to tax authorities.

6. Intellectual Property Rights

6.1 Our Rights

The Service and its original content, features, and functionality are owned by groupreg and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Rights

You retain ownership of content you submit to our Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with providing the Service.

6.3 Trademarks

The groupreg name, logo, and related marks are trademarks of groupreg. You may not use these marks without our prior written consent.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our collection and use of information as described in our Privacy Policy.

8. Disclaimers and Limitations

8.1 Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. The Service is provided "as is" and "as available" without warranties of any kind.

8.2 Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability and fitness for a particular purpose
• Warranties that the Service will meet your requirements
• Warranties that the Service will be uninterrupted or error-free
• Warranties regarding the accuracy of information provided

8.3 Limitation of Liability

IN NO EVENT SHALL GROUPREG BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, data, or use
• Business interruption
• Personal injury or property damage
• Any damages resulting from third-party actions

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THE USE OF OUR SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify, defend, and hold harmless groupreg and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to the Service
• Your violation of applicable laws or regulations

10. Third-Party Services

Our Service may integrate with or link to third-party services, including payment processors, analytics providers, and communication tools. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is subject to their respective terms and conditions.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your dashboard.

11.2 Termination by Us

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Extended periods of inactivity

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data, subject to our data retention policies and legal obligations.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall be conducted in [City, State], and the decision of the arbitrator shall be final and binding.

12.3 Class Action Waiver

You agree that any disputes will be resolved individually, and you waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, fire, labor disputes, government actions, or technical failures.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and groupreg regarding the use of our Service and supersede all prior agreements and understandings.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: