Privacy Policy

1. Introduction

groupreg ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our group registration platform and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Payment information (processed securely through third-party payment processors)
• Group registration details and preferences
• Communication preferences and marketing opt-ins
• Account credentials and profile information

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Log files and analytics data

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our Service
• Process registrations and payments
• Send important service-related communications
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Analyze usage patterns and optimize user experience
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

• Payment processors for secure transaction handling
• Cloud hosting providers for data storage and processing
• Analytics services to understand usage patterns
• Customer support tools and communication services

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or subpoenas
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You may request access to your personal information and receive a copy of the data we hold about you.

7.2 Correction and Updates

You may request correction of inaccurate or incomplete personal information.

7.3 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

7.4 Marketing Communications

You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

7.5 Cookies and Tracking

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our Service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13. Legal Basis for Processing (EU Users)

If you are located in the European Union, our legal basis for processing your personal information includes:

• Performance of a contract with you
• Legitimate business interests
• Compliance with legal obligations
• Your consent (where applicable)

14. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising privacy rights